STOCK & ADMINISTRATION

Position

As a Stock & Administration, you will secure back of house efficiency, in line with the standards of the Brand. You will ensure smooth operations, to enable the store team to maximize the time spent with Clients and deliver the Louis Vuitton Promise.

Job responsibilities

Stock Management
• Maintain the stock inventory in a perfect condition ensuring an efficient and logical organization of all stock rooms (product and packaging)
• Manage the delivery operations, preparing and replenishing stock quickly and accurately
• Ensure the right products are available on the sales floor to improve store efficiency and maximize Client experience
• Improve product availability, interacting with Supply Chain and managing My Product Request (MPR) to answer Client needs

Administration
• Manage vendor contracts
• Monitor store maintenance
• Liaise with HR Administration and payroll on time sheets and other needed information
• Support the Store Management in creating the staff planning (workforce management) taking in consideration anticipated traffic flow commercial elements and staff availability
• Manage stationery, uniforms, kitchen supplies etc.
• Handle cash management and expenses reimbursement
• Follow Internal Audit guidelines

After Sales Services
• Approach After Sales Services as a Client relationship opportunity and provide the best Client experience
• Handle Client repair requests, manage the repair process and Client follow-up
• Manage and ensure quality issues are properly dealt with

General duties
• Follow the company's policies and procedures
• Be fully integrated to the store team (participate in the morning briefing) and contribute to achieving the overall objectives of the store
• According to store: support the Client Advisors in optimizing match to traffic and better adapt operations to Clients needs
• Develop the highest Brand and product knowledge
• Respect Louis Vuitton Brand standards in terms of grooming and behavior

EXPECTED ATTITUDES & SKILLS
• Curiosity, Empathy, Agility, Commercial Mindset
• Passion for the Brand
• Professional Attitude
• Organized & Attention to Detail
• Sense of Service
• Responsibility & Ownership

Profile

We are looking for energetic and hardworking individuals who have experience delivering exceptional customer service in a fast-paced, dynamic environment; to join our team, and continue to elevate the stores success!

If you are looking for the opportunity to elevate your career, then this opportunity is what you would be looking for!

Additional information

Your next journey starts here!

By being a part of the Louis Vuitton team, you will have access to unlimited career opportunities. We also invest in your career development by offering you access to the very best training, resources, technologies and innovations. You will be presented with unique career opportunities both on a local and international scale, with an enticing benefits and incentives package being part of the LVMH group, available too!