Retail Coordinator

Position

Since 1828, Guerlain has been dedicated to create absolute Beauty and transmit a more beautiful world. To reveal wonders – through the craft of exceptional products, but also through the development of exceptional and audacious talents.

We run a transformation at a fast pace and are onboarded on the accelerating elevation journey that will lead us to the clear destination of being the most iconic high perfumery and high cosmetic house in image and products, above the competition, the most exclusive one.

Job responsibilities

The mission of a Retail Coordinator is to ensure the smooth and efficient operation of retail activities, enhancing sales performance and team productivity through meticulous coordination, support, and analysis.

• Sell Out report and analysis: Sell Out by counter, BC and KPIs tracking defining action plans when needed. For Rotators Team, follow up of weekly sales targets.
• Field Coordination: Regular visits to the POS to ensure BCs motivation and that they have all the materials they need to carry out the activations.
• Incentive calculation: Monthly compilation of sales results to calculate incentives to be paid.
• Newsletter creation: Coordinate with Trade & CRM team creation of newsletters with priorities and novelties.
• Order Management: Record orders and materials to support promotions and weekly orders for counters.
• Route & Visits: Register our team visits and promotions in retailers’ platforms to ensure their access to the POS.
• Travel & Expenses: Organize travel and accommodation for retail team as well as review and validate their expenses.
• Calendar: Follow up team holidays, absences… etc
• Meetings: Support in the organization of team meetings (venue, tickets, accommodation, agenda…)

Profile

• Bachelor’s Degree in Business Administration with Masters’ in Retail Management.
• At least 3 years experience in Retail having experience in sales and customer service followed by similar responsibilities
• Results and customer oriented
• Ability to transform numbers in action plans
• Connects naturally with people to engage them
• You speak Portuguese and English
• Proficient in Office 365

Additional information

LVMH Beauty Iberia believes in every person’s unique talent and celebrates all singularities. Therefore, we foster diversity and inclusion from our recruitment process and are committed to promote equal opportunities to create an integrative working environment.

As part of this commitment, LVMH Beauty Iberia values candidates who hold a certificate of disability equal to or greater than 33%.