Ecommerce Specialist, SEA & Australia

Position

The E-commerce Specialist will support the Digital business across Southeast Asia and Australia.

Reporting directly to the E-commerce Manager, SouthEast Asia and Australia. This position calls for a digital savvy candidate who will contribute to the company success through growing Fendi.com business online for Southeast Asia and Australia.

Job responsibilities

Responsibilities include but are not limited to the following:

•  Implement site merchandising for Australia, Singapore and Malaysia base on HQ Merchandising guidelines and market specific requirement
• Coordinate with Merchandising and Logistic team on stock availability for launch product setting
• Responsible for driving sales by frequent data analysis which include product, client profile and web analytics
• Coordinate with Local Fulfilment, Merchandising, Client Service team for daily operation to ensure smooth fulfilment process and seamless client experience
• Prepare Operation analysis
• Responsible for optimizing and delivering excellent customer experience on the website with the aim of increase conversion rate
• Support Ecommerce Manager on website development and optimisation project and testing
• Newsletter planning and brief preparation
• Conduct research on new potential markets and ecommerce latest trends
• Support on new markets launch
• Conduct Omni training and drive omni adoption for retail stores
• Prepare reports
• Any other ad hoc duties or projects

Profile

• Bachelor’s degree
• Good command in written and spoken English, Thai language would be an advantage
• Excellent Microsoft Power Point and Excel skills
• Previous experience of Salesforce is added advantage
• 3 years related experience in e-commerce in retail industry
• Previous experience in luxury brands handling the diverse SEA & AU markets and e-commerce capability a plus
• Good team player with the ability to work independently and collaboratively with cross functional teams
• Strong commercial, analytical, project management skills
• Good communication and interpersonal skills
• Excellent organizational and follow up skills
• Self-motivated, results oriented and able to work under pressure on tight deadlines
• Outstanding time management skills and able to multitask

Additional information

About Fendi:

Fendi is an Italian luxury fashion house founded in Rome. Since 1925, the year in which it was founded, Fendi has linked its success, its image, its quality, and the glamour of its products to a dual element: a delicate and precious equilibrium between tradition and modernity, the desire to preserve the values of the past and the courage to dare, innovate and astound.

Fendi provide equal employment opportunities and welcome applications from all qualified candidates. We are committed to a culture of diversity and inclusion. Our objective is to attract and retain individuals with core business skills and encourage internal mobility to leverage skills most effectively, accelerate professional growth and promote inter-cultural exchange. Our successes – both past, present and those to come – are all down to our people. We look for creative, curious, passionate and open-minded people with a desire to embrace Fendi’s culture and values.