Stock Controller- Marc Jacobs, Serravalle

Position

Marc Jacobs International, powered by the creative genius of Marc Jacobs, seeks a Stock Controller to join the Retail team based in Serravalle.

As the Stock Controller for the new store in Serravalle, your role is to maintain and operate an efficient stock room enabling the sales team to maximise profitable sales. Acting as a Brand Ambassador, stock must be organised, managed and controlled to ensure the luxury quality of Marc Jacobs products is maintained and stock loss is minimised.

Job responsibilities

Brand Ambassador:

•  Embody the brand image and have a strong understanding of the brand DNA
• Demonstrate role model behaviour that is representative of the Marc Jacobs brand.

General Store VM / Stock and Client Management

•  Actively drive your product knowledge to ensure you are fully up to date on the whole product range including product care, stock availability and after services offered
•  Ensure the best client journey is delivered and support the sales team by preparing products and advising them on stock availability, where necessary, to support the team with replenishment on the shop floor.
•  Maintain stock room standards that reflect the brand image at all times
•  Ensure all products are boxed, labelled and stored correctly in the stockroom and products on display are properly maintained to reduce stock damage.
•  To maintain a general awareness on aftercare of the products, the leathers and possibly damages which can occur when miss-handling these products in order to avoid stock loss of damaged products.

Sales/ Business Monitoring

•  Ensure all internal stock transfers are properly recorded at the time of movement
•  Transfer stock between stores when needed
•  Receive all deliveries and check that the stock delivered corresponds to the invoices and no stock is damaged
•  Maintain replenishment to ensure sufficient availability of products on the shopfloor at all times
•  Ensure stock loss is minimised by conducting weekly rotative inventories and bi-annual stock takes
•  Resolve stock discrepancies by searching for missing products and double checking all stock
•  Complete weekly reports detailing the results of the rotative inventories with comments explaining discrepancies.

Team Management/ Back Office

•  Work with the sales team to maximise sales and ensure efficiency
•  Ensure all Company policies and procedures are adhered to
•  Ensure CITES requests are completed for all exotic products
•  Monitor stationary stock levels and place orders to ensure supplies don’t run out.

Profile

• A minimum of 2 years’ experience in stock controllingin a luxury, high fashion environment
• Experience in RTW / LG
• Passion for fashion and sales
• A commitment to achieving and exceeding targets whilst focusing on the client’s needs and experience
• Excellent personal presentation – a Marc Jacobs Brand Ambassador
• Understanding of Retail KPIs
• A fluent level in English is essential and additional languages are an advantage