Senior Visual Merchandising Manager

Position

Senior Visual Merchandising Manager

Profile

Job ID: 264957
Location Name: CA-FSC SF Off (0174)
Address: 350 Mission St, 20th Floor, San Francisco, CA 94105, United States (US)
Job Type: Full Time
Position Type: Regular
Job Function: Marketing
Remote Eligible: Hybrid Schedule

Company Overview:

At Sephora we inspire our customers, empower our teams, and help them become the best versions of themselves.  We create an environment where people are valued, and differences are celebrated. Every day, our teams across the world bring to life our purpose: to expand the way the world sees beauty by empowering the Extra Ordinary in each of us.  We are united by a common goal - to reimagine the future of beauty.

The Opportunity:

As a Senior Visual Merchandising Manager, you will partner with internal teams and external suppliers to design and produce best in class retail displays. This includes visual space design and product merchandising as well as managing purchasing, manufacturing and distribution of retail graphics and merchandisers to create a best in class shopping experience. The Visual Merchandising Manager reports into this role.

Key Duties & Responsibilies: 

Collaborate:

• Build and maintain strong relationships with internal teams from store design, creative, merchandising, retail operations, store procurement, and finance teams as well established and new external suppliers
• Effectively communicate schedule and cost options as well as trade offs
• Shows determination in the face of obstacles and set-backs by acting as a role model with unforeseen changes and rush projects and being flexible with change 
• Work to clarify situations where information, instructions or objectives are ambiguous by learning to act without knowing all the details and having the ability to act and plan for different scenarios 
• Support direct report/contractors with navigating internal organization and external partnerships

Design:

• Drive results by partnering with merchandising and creative teams and external suppliers to determine the best way to display products; customer wayfinding and product information to deliver best in class client experience
• Partner with Retail Operations business partners to estimate store workload and create store communication that enables field teams to flawlessly execute product displays
• Frequently visit Sephora and other retailers to grow and maintain up to date knowledge of best in class merchandising design, materials and customer experiences

Purchase and Produce:

• Partner with external suppliers and strategic sourcing partners to negotiate; purchase and manage manufacturing and distribution of merchandisers, graphics, props and displays for multiple versions of retail environments in accordance with LVMH compliance practices
• Own and maintain Kohls Retail Marketing budget by tracking forecast, building annual budgets, and partnering with finance and Kohls marketing partners

Drive Operational Excellence:

• Search for ways to improve the client experience by exploring ways to improve store execution 
• Independently anticipate and meet store needs when it comes to operational execution of in-store materials
• Ensure stores are supported and issues are resolved within our service level agreements through our internal store support system (Hotline Online) 
• Work to maintain accuracy of data that informs assets version on distribution lists 
• Apply expertise in ways that are unique and innovative to create successful workflow processes and be eager to explore new ways of working 

Leadership:

• Shows determination in the face of obstacles and set-backs by acting as a role model with unforeseen changes and rush projects and being flexible with change
• Sets high standards for own performance by maintaining up to date knowledge of best manufacturing practices and visual merchandising strategies as well as motivating the team to do the same
• Shares own experience and expertise to lead, train and mentor full time employees / and or contractors
• Supports the developmental effort of others by managing resource to workload ratio
• Offers constructive ideas on how others can better achieve team / organizational objectives in weekly TBs, quarterly check-ins and reviews

Work Environment & Expectations: 

• Ability to work independently as well as with a team
• Ability to travel to retail stores; supplier locations
• Ability to work in-person in San Francisco FSC office as per hybrid employee agreement

We're Excited if You Have: 

• Bachelor’s degree in Visual Merchandising; Design, Communications, Marketing or related field
• 4+ years in a program, project or production manager or visual merchandising role within a retail advertising or marketing organization
• Day to day use of Creative Suite, MS Office and Smartsheet or similar for budget and schedule tracking
• Proven track record of implementing successful visual merchandising strategies that drive sales and positive customer experience
• Experience with vendor engagement; purchase and procurement processes in a corporate environment
• Experience with single project-based budget management including forecasting; evaluating estimates and awarding work
• Experience and desire to lead, mentor and manage FTE’s and/or contractors

The annual base salary range for this position is $132,005.00 - $147,535.00 The actual base salary offered depends on a variety of factors, which may include, as applicable, the applicant’s qualifications for the position; years of relevant experience; specific and unique skills; level of education attained; certifications or other professional licenses held; other legitimate, non-discriminatory business factors specific to the position; and the geographic location in which the applicant lives and/or from which they will perform the job.  Individuals employed in this position may also be eligible to earn bonuses.  Sephora offers a generous benefits package to full-time employees, which includes comprehensive health, dental and vision plans; a superior 401(k) plan, various paid time off programs; employee discount/perks; life insurance; disability insurance; flexible spending accounts; and an employee referral bonus program. This job will be posted for a minimum of 5 days.

While at Sephora, you’ll enjoy… 

• The people. You will be surrounded by some of the most talented leaders and teams – people you can be proud to work with.  
• The learning. We invest in training and developing our teams, and you will continue evolving and building your skills through personalized career plans.
• The culture. As a leading beauty retailer within the LVMH family, our reach is broad, and our impact is global. It is in our DNA to innovate and, at Sephora, all 40,000 passionate team members across 35 markets and 3,000+ stores, are united by a common goal - to reimagine the future of beauty.

You can unleash your creativity, because we’ve got disruptive spirit. You can learn and evolve, because we empower you to be your best. You can be yourself, because you are what sets us apart. This, is the future of beauty. Reimagine your future, at Sephora.

Sephora is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Sephora is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.

Sephora will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.