Cover - Sephora

Retail & Brand Training Lead

Published on 11.21.2024

Sephora

Risorse umane

Reference: 258823

  • Place of employment :

    Milano, Italy

  • Contrat type :

    Impiego a tempo indeterminato

  • Work mode :

    Full Time

Position

Retail & Brand Training Lead

Profile

At Sephora we inspire our customers, empower our teams, and help them become the best versions of themselves. We create an environment where people are valued, and differences are celebrated. Every day, our teams across the world bring to life our purpose: to expand the way the world sees beauty by empowering the Extraordinary in each of us.

 

 

As part of the HR Department, Talent development and total rewards Team, you will excel and enjoy this position if you are ready to actively handle the following missions:

  • Provide a solid link between business and retail training needs with key stakeholders from sales department, category management, central training team and local brand partners
  • Embody the spirit of Sephora University Europe on a local level
  • Adaptation of Sephora University Europe materials
  • Design and implementation of local Retail and Brand training projects
  • Maintain Brand relationship to deliver a fruitful continuous training plan
  • Guarantee the balance between central strategy and local commercial needs, by respecting retail logics
  • Follow up regularly on the projects with all the stakeholders to guarantee sustainability and effectiveness
  • Guarantee implementation of assigned projects according to business strategy
  • Design of minor training projects and modules
  • Analysis of training KPIs to provide reports
  • Be a sponsor of the HR department in the motivation, engagement and development of employees
  • Daily cooperation with all departments implied in education in order to guarantee synergy in the training flow of communications and actions implemented
  • Be a Digital Ambassador to improve all the L&D processes and omnichannel approach
  • Be an ambassador of company’s values and culture

Who we are looking for:

  • Previous experience and knowledge of retail processes
  • Passion for retail and internal client satisfaction orientation
  • High organizational skills (complex planning and priority management)
  • Understanding of the retail scenario in order to prioritize training needs and planning
  • Good negotiation skills
  • Training techniques and methodology knowledge
  • High cooperative skills and effective knowledge of different stakeholder to share information
  • Good English level
  • Good organizational awareness
  • Curiosity towards the beauty retail expertise
  • Positive attitude towards change management

How to be successful in the role and at Sephora:

By staying results-oriented and proactive in this fast-paced and dynamic environment, you'll contribute to the success of Sephora. If you like managing different tasks everyday, this is the right position for you. If you are a relation-oriented person, you enjoy talking to people and finding effective solutions together, you can fit into this position.

Being able to establish priorities, both in your daily job, as well as on a longer scale (yearly training calendar) will allow you to be accountable for the projects you will be delivering. By cultivating daily partnership with the key stakeholders from sales, brands, you will provide a fruitful cooperating environment to guarantee the effective roll out of your projects (retail and brand training).

 

Why join the SEPHORA team:

-Working Environment: modern offices with break/relax areas for your well-being in the center of Milan. Enjoy our extraordinary planning of activities, such as Annual Convention, team buildings, etc.

-Work-life balance: smart working and flexible hours

-Sephora Stands: positive social and environment impact activities organized by our “Sephora Stands” committee

-Career paths: you will continue evolving and building your skills through personalized training and development plans, created by our center of expertise “Sephora University.”

-Meaningful Rewards: competitive tailored welfare offer, free beauty product gifts and access to discounts on Sephora and LVMH products

 

Sephora is proud to be an equal opportunity workplace for all. We do not discriminate in recruitment, hiring, training, advancement, or other employment practices. We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees.

https://www.youtube.com/watch?v=1KzWX7e0ePk

 

SEPHORA
MAISON

Sephora’s stores offer passionate beauty fans across the world a privileged freedom to touch and test products since 1969.The House provides a superior selection of quality products and always keeps pace with the latest trends.The house is built upon the exceptional talents of its beauty professionals who create a perfect environment for adventurous clients who want to experiment and learn.With the innovative range of products in the Sephora Collection, its distinctive stores and bold commitment to new ideas, the House is always able to surprise and delight its clients.At every touch point with its clients, in store and online, Sephora provides an unconventional approach which has made it the most loved beauty community in the world.
Visual representative of Sephora's identity © Sephora Collection

Crafting Dreams Starts With Yours

At LVMH, people make the difference in the art of crafting dreams.Our people fuel our dynamic, entrepreneurial culture. We value collective ambitions, encouraging our talents to push boundaries and champion a curious, audacious state of mind. Our commitment to excellence is reflected in nurturing every individual with a growth mindset and development opportunities, consistently empowering them to reach their full potential. We are actively committed to positive impact through an inclusive environment that supports and gives back to our talented community. Join us at LVMH, where your talent is at the heart of our collective successes.