« It’s everyone’s business »

“The job makes us grow as people, thanks to those encounters” – Charlotte Puissant 

In our latest episode, Charlotte Puissant, previously Head Housekeeper at Cheval Blanc Courchevel and currently Directrice des Appartements at Cheval Blanc Paris, recounts how the vast diversity of origins among both staff and guests makes each day a moment of sharing and transmission around the discovery of other cultures. Charlotte emphasizes that this métier is tremendously enriching from a human perspective and brings her an open-minded ethos that she shares each day with her family as well.